Delivery and Returns

Delivery

We believe that receiving your Nunukids pieces should be as seamless as wearing them.

Nationwide Delivery: We deliver across South Africa, right to your doorstep.

Delivery Fee: A flat rate of R100 per order, no matter where you are.

Same-Day Delivery (selected areas): For customers within Johannesburg and Cape Town, we offer a same-day delivery option — perfect for those last-minute occasions.

In-Store Collection: Prefer to pick up your order in person? Visit our Nunukids store and collect your purchase at your convenience, free of charge.

Our store address: 44 Stanley, 44 Stanley Ave, Braamfontein Werf, Johannesburg, 2092, South Africa

Returns & Exchanges

We want you and your little one to love every piece from Nunukids. If something isn’t quite right:

Returns & Exchanges are accepted within 14 days of purchase.

Items must be unworn, unwashed, and in their original condition with tags attached.

To request a return or exchange, please email us at sales@nunukidssa.co.za with your order number, and our team will guide you through the process.

Refunds will be processed within 5–7 working days of receiving your return, back to your original payment method.

Size & Fit Guide

At Nunukids, we know children grow quickly — so we’ve designed our pieces to be both stylish and practical, with room to move and grow.

Our sizes are based on average South African age groups from 0–3 months up to 7 years.

Because every child grows at their own pace, we recommend sizing up if your child is between ages, or if you’d like them to enjoy extra wear.

Our garments are made for comfort and movement, perfect for playtime and everyday adventures.

Need advice? Reach out to us at info@nunukidssa.co.za or send us a message on social media — we’re here to help!

Need help?

Contact us at info@nunukidssa.co.za for questions related to refunds and returns.
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